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2026 OEDSA - Ohio Education Data Systems Association
2026 OEDSA - Ohio Education Data Systems Association
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SSDT Support Best Practices **For ITC Staff only**
Thursday September 17, 2026 4:00pm - 5:00pm
EDT
Polaris D
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Join SSDT for an ITC-focused discussion on Service Desk best practices and learn how small improvements in ticket submission can lead to faster resolutions, better communication, and a more effective support experience.
Speakers
MD
Michelle Drewes, MCOECN/SSDT
Thursday September 17, 2026 4:00pm - 5:00pm
EDT
Polaris D
Fiscal (Gemini ABC)
,
ITC
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